Creating A Hers Account

Description

Hers is part of the Hims & Hers Health platform and offers a broad range of services including weight management, hair loss treatment, mental health support, sexual health, skincare, and menopause care. It provides access to licensed clinicians, personalized treatment plans, and prescription medications through an app‑based system.

Version/Model Info

• Android(all models)
• iPhone(all models)

Affected Platforms/Devices

• All current-generation mobile devices can book rides using the uber application

Install Hers on iOS

1. Open the App Store

• Tap the App Store icon on your iPhone.

2. Search for “Hers: Women’s Healthcare”

• Tap the Search tab.

• Type “Hers: Women’s Healthcare” and hit search.

3. Download the app

• Find the app by Hims & Hers.

• Tap the Get button, then Install.

• Use Face ID/Touch ID or your Apple ID password if asked.

4. Open the app

• Tap Open in the App Store, or find Hers on your home screen and tap it.

Install Hers on Android

1. Open Google Play Store

• Tap the Play Store icon on your Android device.

2.Search for “Hers: Women’s Healthcare”

• Use the search bar and type “Hers: Women’s Healthcare”.

3. Download the app

• Select the app by Hims & Hers.

• Tap Install and wait for the download to finish.

4. Open the app

• Tap Open in Play Store, or find Hers in your app drawer/home screen.

Create and set up your Hers account

The flow is almost identical on iOS and Android.

1. Start the app and choose “Get started” or “Sign up”

• When the app opens, tap Get started, Sign up, or similar.

2. Enter your basic details

• Email address (this becomes your login).

• Password (create a strong one).

• You may also be asked for name, date of birth, and location for medical/legal reasons.

3. Verify your email (if prompted)

• Check your inbox for a verification email from Hers.

• Tap the verification link to confirm your account.

• Return to the app and log in if needed.

4. Set up security and preferences

• Enable notifications if you want reminders about appointments, messages, or medications.

• Decide whether to allow Face ID/Touch ID (iOS) or biometric unlock (Android) for quicker sign‑in.

5. Choose what you’re seeking care for

• You’ll usually see categories like weight loss, hair, mental health, sexual health, skincare, menopause, etc.

• Tap the area you want to focus on first.

6. Complete the medical questionnaire

• Answer questions about your health history, symptoms, medications, allergies, and goals.

• Be honest and detailed—this is what the clinician uses to decide if treatment is appropriate.

7. Review disclosures and consents

• Read through the terms of service, privacy policy, and telehealth consent.

• Tap Agree/Accept to continue.

8. Set up payment

• Add a debit/credit card or other accepted payment method.

• Review pricing for visits, programs, or prescriptions before confirming.

9. Submit for provider review

• Once your questionnaire and payment details are done, submit your info.

• A licensed provider will review and may:

• Approve a treatment plan,

• Ask follow‑up questions via in‑app messages, or

• Decide treatment isn’t appropriate and explain next steps.

10. Finalize your plan and shipping

• If treatment is approved, confirm:

• Medication/product selection (if there are options),

• Shipping address,

• Any programs or coaching you want to enroll in.

11. Explore the app dashboard

• Check Messages for provider communication.

• Review your care plan, program content, and orders.

• Turn on or adjust reminders for meds and check‑ins.